What’s new at KNEX | May 2026
As we move further into 2026, KNEX is carrying strong momentum into the second quarter through active engagement with customers, partners, and the wider Oracle community. From global conversations at Oracle’s AI World Tour to continued progress across our products and services, we remain focused on delivering meaningful value where it matters most.
ACSI finalist for Oracle Customer Excellence Award
KNEX customer ACSI was named a finalist in the 2026 Oracle Customer Excellence Awards, recognising the impact of its enterprise-wide digital transformation.
ACSI was shortlisted for the Enterprise-Wide Digital Transformation Excellence Award, while Roger Cressey, Chief Information & Technology Officer, was named a finalist for CIO of the Year.
The organisation moved from a fragmented environment of more than 50 systems to a unified Oracle Cloud platform, simplifying operations, improving reporting, and creating a stronger foundation for future AI adoption.
Congratulations to ACSI and Roger Cressey on this well-deserved recognition.
New Strategic Partnership and Win: CRH Joins the KNEX UK Customer Portfolio
KNEX is pleased to welcome CRH, one of the world’s largest and most influential building materials companies, as a new UK customer. With operations across North America and Europe and a highly complex finance environment, CRH represents a significant strategic addition to the KNEX portfolio.
CRH has selected KNEX as its strategic partner to support a major Oracle EPM Cloud migration, forming a key part of its wider finance-led cloud modernization initiative.
Why CRH chose KNEX:
- Proven expertise in Oracle EPM Cloud migrations, including FCCS and PBCS
- Strong delivery and hypercare capabilities during critical close and reporting cycles
- A flexible support model aligned to global finance operations
Scope of the engagement includes:
- Migration from Hyperion Financial Management and Hyperion Planning to Oracle EPM Cloud
- Integration and automation enhancements to improve performance and reduce manual effort
- Post-migration stabilization and ongoing support
The program is expected to go live in 2026, providing CRH with a modern, scalable EPM platform and a strong foundation for future performance management innovation, including AI-enabled capabilities.
AI Spotlight: KNEX AI Agent Pack for PeopleSoft HR
KNEX AI Agent Pack brings embedded, agentic AI into core PeopleSoft HR workflows, helping HR teams simplify complex processes and improve employee self-service without replacing their existing environment.
Designed to work within PeopleSoft, the AI Agent Pack turns traditionally rigid HR interactions into more intuitive, conversational experiences. Employees can get clearer answers about benefits, payslips, and leave balances, while HR teams reduce repetitive inquiries and manual support.
The first agents focus on everyday HR questions:
- - Benefits Explanation Agent explains eligibility, coverage, and costs in simple language
- - Payslip Explanation Agent helps employees understand earnings, deductions, and changes
- - Leave Management Agent shows projected leave balances for better time-off planning
Services Spotlight: KNEX AI Assist
KNEX AI Assist helps organizations turn AI ambition into a clear, practical roadmap. AI is now a boardroom priority, but many organizations still struggle to know where to begin. Projects often stall because teams lack a clear starting point, the right use cases, or confidence in their data foundation.
KNEX AI Assist gives customers a structured way forward. Starting with Discovery, KNEX experts review applications, processes, and data readiness to uncover practical AI opportunities and identify where Oracle AI Agents can create value. The goal is simple: move from AI uncertainty to clear next steps.
What AI Assist helps customers do:
- Identify the right AI use cases
- Assess data readiness
- Explore Oracle AI Agent opportunities
- Prioritize quick wins
- Build a practical roadmap from Discovery to measurable value
Product Spotlight: KNEX Point of Sale
KNEX Point of Sale is a purpose-built solution designed for wholesale distribution teams that need fast, intuitive, front-counter sales experiences within Oracle Cloud.
Built to reflect how branch teams actually work, KNEX Point of Sale brings the familiar, relationship-driven feel of counter sales into a modern digital experience. It helps streamline the order-to-invoice journey, reduce manual friction, and give sales teams real-time visibility when serving customers.
For wholesale distributors, this means a faster, more connected sales process without losing the personal, service-first experience that defines the industry.
KNEX Point of Sale helps branch teams:
- - Serve customers faster at the counter
- - Access customer and order information more easily
- - Reduce manual steps in the sales process
- - Connect front-counter activity with Oracle Cloud
- - Preserve the relationship-driven service model wholesalers rely on
In Case Your Missed It
KNEX continued its global engagement with Oracle’s AI World Tour through recent stops in London, Riyadh, Mumbai, New York, and Dallas, connecting with customers, partners, and industry leaders across key markets.
In London, Neil Sellers represented KNEX at Payments in Motion – London, where conversations focused on the future of embedded B2B payments and the growing demand for seamless payment experiences within Oracle environments. KNEX also highlighted its Virtual Card Adapter, designed to support embedded virtual card workflows within Oracle Fusion.
KNEX additionally participated in the Institute of Commercial Payments Commercial Card and Payment Conference alongside leaders from Visa and the broader payments ecosystem.
Most recently, the KNEX team attended Blueprint 4D in Dallas, where the team connected with attendees and showcased how AI is being applied inside Oracle Fusion today.
As always, thank you for being part of the KNEX community. Whether you’re exploring digital transformation, scaling your operations, or just curious about what’s next, we’re here to help you move forward, faster.
Until next time,
— The KNEX Team